Insider Pocket Guide

Customs Information

Useful Phone Numbers

Spanish Helper

Cabo FAQ

8.6 MB PDF format

Los Cabos Insider Pocket Guide: Before you embark on your Los Cabos vacation, peruse the information below to ensure your trip is smooth sailing from beginning to end.

Los Cabos Insider's Guide

Written just for you, the "Los Cabos Insider’s Pocket Guide" is an invaluable resource for those seeking the very best Cabo has to offer. This booklet includes our staff recommendations on top beaches, restaurants, golf courses, fishing charters, tour operators, travel-related establishments and top-tier vendors in Los Cabos. This free guide also contains useful traveler information, like important phone numbers, Mexican and U.S. customs regulations, detailed local maps, a currency guide, safety information and a Spanish language helper.

Easy to download and print (PDF), this guide is perfect for a quick study before you depart on your trip. Also be sure to pack it in your carry-on. Download the 2009-2010 Insider’s Pocket Guide

Legal Entry and Departure Requirements:

For information on documentation and customs requirements, please see the U.S. Department of State's Passport and Travel Initiative websites, and the U.S. Customs and Border Protection site.

At the Airport After clearing Immigrations and Customs with your baggage, proceed to the airport lobby area. CAUTION - There will be timeshare representatives soliciting you with freebies as you walk past. Unless you are seriously interested or would like to spend at least two hours of your vacation time listening to a salesperson, just walk on by. You’ll find car rental desks, taxis and transfer companies right outside the customs area.

Departing Cabo After checking out of your accommodations, make sure you head off to the airport with plenty of time to check your luggage and catch your departing flight! Please be sure you have the proper documentation, especially the Mexico Tourist Card.

More Mexico Customs Information

Cabo San Lucas: A Safe and Beautiful Destination

Situated at the southernmost tip of the Baja Peninsula, Los Cabos is surrounded by the Pacific Ocean, stunning desert terrain and the Sea of Cortez. In many ways, Cabo’s island-like isolation is a great part of its appeal to safety conscious travelers. The hundreds of thousands of visitors who visit Los Cabos each year experience a very high-level of safety and security as well as warm hospitality and luxurious accommodations. With very low crime rates and tourism as its central industry, Los Cabos is a safe and smart choice for an outstanding Mexico vacation.

In Cabo: Local Towns and Facilities Los Cabos is home to two distinct towns: Cabo San Lucas and San José del Cabo. Both are safe, clean, and have modern services like bank machines, good medical facilities, mobile phone providers, and Internet cafes. English is spoken in hotels, and in most stores and restaurants.

To Our Customers: Geographical isolation and stringent airport screening procedures allowed Los Cabos to remain unscathed by the swine flu.

Useful Phone Numbers: The country code for Mexico is 52. The area code for Los Cabos is 624. For directory assistance in Mexico, call 020. For international assistance, dial 090. For emergencies, dial 060.

Most pay phones accept prepaid cards, which are sold in various denominations at money-exchange booths and many shops. Many private villas now offer Vonage phone service.

Most Internet cafés offer long-distance calling services. Some cell phone providers will allow you to roam while in Mexico. Check with your provider before your trip. All Los Cabos–area cell phone numbers are considered long-distance. When dialing a local cell phone number, dial 044-624, followed by the 7-digit phone number. When dialing a Los Cabos cell phone from the U.S., you must dial 011-52-1-624, followed by the 7-digit phone number.

ESSV Corporate Office:	1-800-745-2226
Emergency at any location in Los Cabos:	060 (NOT 911)
Cabo San Lucas:
Fire Station	143-3577 or 143-2466
Red Cross	065 or 143-3300
State Police	143-0296
Municipal Police (Local Police)	060 or 143-3977
Pedregal Main Gate (Security)	143-7117
Community Hospital (IMSS)	143-1548
AmeriMed Hospital	143-9670
San José del Cabo
Fire Station	142-2466
Red Cross	065 or 142-0316
State Police	142-4104
Municipal Police (Local Police)	060 or 142-0361
Community Hospital (IMSS)	142-0180
General Hospital	142-1681
Others
American Consulate	143-3566
Canadian Consulate	142-4333
International Operator	090
AMEX Traveler’s Checks	001-866-247-6878
Airlines
Airport	146-5111, 146-5113
Air Canada	01-800-719-2827
Aeromexico	01-800-021-4000
Alaska Airlines	01-800-426-0333
America West	146-2882; 146-2880
American Airlines	01-800-904-6000
Continental Airlines	01-800-900-5000
Delta Airlines	146-5005; 146-5217
Frontier Airlines	01-800-432-1359
Mexicana Airlines	01-800-366-5400
United Airlines	01-800-003-0777

Spanish Helper: Although English is spoken in much of the resort area of Los Cabos, it's helpful to learn some basic Spanish phrases for your Cabo vacation!

Greetings
hello	hola
goodbye	adiós
good morning	buenos días
good afternoon	buenas tardes
good evening/night	buenas noches
How are you?	¿Como está usted?
very well, thank you	muy bien, gracias
see you soon	hasta luego; hasta pronto
bye	adiós
Common Questions
When?	¿Cuando?
Who?	¿Quién?
Why?	¿Por qué?
What?	¿Qué?
How long?	¿Cuánto tiempo?
Where are you from?	¿De donde es usted?
What time is it?	¿Qué hora es?
How much does it cost?	¿Cuánto cuesta?
What is the price?	¿Cual es el precio?
Where is/are ______?	¿Donde está/están ______?
Where is the bathroom	¿Donde está el baño?
Where is my hotel?	¿Donde está mi hotel?
Where’s the airport?	¿Donde está el aeropuerto?
How far?	¿A qué distancia?
Is it very far?	¿Está muy lejos?
Can you help me?	¿Usted puede ayudarme?
How do you say _____?	¿Como se dice ______ ?
When are you going to leave?	¿Cuando va(s) a salir?
How old are you?	¿Cuantos años tiene(s)?
What is your name?	¿Como se llama?
Useful Words & Phrases
yes	sí
no	no
no thank you	no gracias
please	por favor
thank you	gracias
you’re welcome	de nada
I think so	creo que sí
I don’t know	no sé
my name is ________	me llamo _______
sorry	perdóname, lo siento